Quality, Safety & Environment

Ecosure’s Integrated Management System (IMS) streamlines our business operations to guarantee customer satisfaction, increase staff safety and lower our environmental impact.

Our IMS is certified against ISO 14001:15 (environmental impact), ISO 9001:15 (quality assurance) and AS/NZS 4801 (occupational health and safety).

Quality Assurance

We are committed to the provision of high quality client service that consists of giving our clients what they want, engaging well with our clients and offering more value to our clients than others.

We are committed to:

  • understanding our clients’ needs and what ‘good looks like’ for each client
  • developing deliverables to match our clients’ needs
  • keeping our clients apprised of any potential issues, changes or delays, before the time or as soon as we become aware of them
  • practising ‘good science’ through ‘good people’ who are skilled, experienced and knowledgeable in their fields
  • seeking, recording and acting on feedback.

To achieve our commitment we:

  • plan our proposed approach and ensure we have our clients’ agreement before proceeding
  • set expectations and always deliver on our promises
  • provide all our deliverables in accordance with our standards and procedures
  • maintain the confidentiality of our clients
  • plan, implement and evaluate our projects in accordance with our procedures
  • develop, implement, monitor and review business plans for each of our products
  • implement and maintain a Quality system in conformance with the requirements of ISO 9001:15
  • each make an active contribution to understanding and improving our products through great science and client service.

Occupational Health and Safety

We are committed to providing a safe, happy and healthy workplace for employees, subcontractors, clients and visitors, achieved through working together with a goal of zero harm. We believe that all tasks can be performed safely and without injury, that harm is preventable and that safety is everyone’s responsibility.

We are committed to:

  • placing the safety of our employees, subcontractors, clients and customers above all else
  • empowering all employees to take responsibility for the safety of themselves and each other by identifying and understanding risk, and stopping any task they feel is unsafe
  • encouraging employees to speak up about safety concerns
  • ensuring that we meet our statutory and moral obligations to employees.

To achieve our commitment we:

  • proactively seek to idenitfy and control hazards to prevent injury or illness
  • encourage and respect all contributions by employees towards the improvement of workplace health and safety
  • ensure all employees are competent by providing information, consultation and training in safe methods of work
  • establish safety systems into all our tasks and procedures
  • comply with Workplace Health & Safety legislation and regulations
  • implement and maintain an Occupational Health & safety system in conformance with the requirements of AS/NZS 4801
  • establish measurable objectives and targets to promote improved Occupational Health & Safety performance in consultation with empolyees and managers
  • review our OH&S policy annually for suitability and adequacy.

Safety is everyone’s responsibility, therefore we require our employees to:

  • follow all safe work practices, procedures, and instructions
  • work together to ensure the health and safety of themselves and others
  • encourage other employees to work in a safe manner
  • participate in training
  • speak up, report and actively participate in identifying and controlling hazards.

Environmental Impact

Ecosure is committed to caring for the environment by reducing our impacts wherever possible. In our work place, we are committed to a continuous improvement framework which starts with monitoring our energy and resource consumption and regularly implementing new initiatives in our effort to tread lightly.

We are committed to:

  • being the difference that changes forever and for the better the way people care for the environment
  • leaving the world better than we found it.

To achieve our commitment we:

  • assist clients to systematically analyse their work systems to reduce their non-renewable resource use, increase their efficiencies, become carbon neutral, make use of renewable resources and decrease their environmental footprint
  • assist clients to implement monitoring systems with the use of indicators and alerts to inform continuous improvement mechanisms
  • monitor energy and fuel use within a continuous improvement framework, to enable reductions in our carbon footprint across the organisation and provide an early warning system when use exceeds expectations
  • go paperless wherever practicable, otherwise use 100% recycled, if not 100% post-consumer recycled paper stock
  • implement an environmentally sound purchasing policy which includes purchasing second-hand or reclaimed items, such as office furniture and equipment
  • encourage and respect all contributions by employees towards reducing our environmental impact
  • provide recycling facilities in all offices
  • pool 5% of profits into a fund for environmental causes
  • hosting an annual camping trip to areas such as South Stradbroke Island for Clean up Australia Day, clearing rubbish from the dunes and waterways between South Currigee Camp ground and the Gold Coast Seaway
  • participate in environmental awareness and fund raising events such as National Ride to Work Day, Earth Hour, Clean up Australia day, National Tree Day and many others
  • implement and maintain an Environmental Management System in conformance with the requirements of ISO 14001:15
  • educate and assist our clients to minimise their impact on the environment through great science and our positive environmental influence.