Heather Richards e1625878128644

Heather Richards

Business Process Manager / Senior Environmental Scientist

Heather is a Senior Environmental Scientist with over 15 years of experience in both the public and private sector. Her project, management, systems and processes skills provide a multitude of experience to oversee the development, refinement and implementation of Ecosure and Avisure’s Business Processes.

Heather has experience in all stages of system development, from initial design, implementation, documentation, change management, training and auditing. Heather has successfully managed Ecosure and Avisure’s certification against ISO 9001, ISO 14001 and AS/NZ 4801 since 2017. Having previously managed Ecosure’s Central Queensland Team, Heather is well positioned to understand how business systems impact effective and efficient field operations, and therefore project delivery and client satisfaction, and visa-versa.

Heather’s experience also includes guiding the Central Queensland Team through a significant growth period, including the establishment of a North Queensland base. Heather’s organisational skills will assist each business as they continue to develop their client base and service offerings.

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